Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Happy Clients

Sponsored · Your Podcast. Everywhere. Effortlessly. Share. Educate. Inspire. Entertain. You do you. We'll handle the rest. →
Avatar for Brian Warren Brian Warren
October 21, 2011
Design
98
6.8k

Happy Clients

About making client-friendly CMS experiences. Presented at EECI2011.

Avatar for Brian Warren

Brian Warren

October 21, 2011
Tweet

More Decks by Brian Warren

See All by Brian Warren
Happy Cog @ AIGA Central PA
Avatar for Brian Warren brianwarren
19
880

Other Decks in Design

See All in Design
プロダクトデザイナーに学ぶ、『見る気が起きる』ダッシュボードの作り方 / Creating Engaging Dashboards: Lessons from Product Designers
Avatar for yamamoto-yuta yamamotoyuta
2
500
AI情報に溺れながら、それでも頑張って泳ぐための思考法
Avatar for Iori67 yoriss67
0
130
モビリティプラットフォームの未来を築くクラウド基盤
Avatar for Hajime KOSHIRO kossykinto
0
210
2026年の勢い / Momentum for 2026
Avatar for bebe bebe
0
350
ユーザー体験は細部に宿る -ウィジェットQAの挑戦と気づき- / UX is in the details: Challenges and Learnings from Widget QA
Avatar for 株式会社ビットキー / Bitkey Inc. bitkey
PRO
0
140
株式会社ログラス - 会社説明資料【デザイナー】/ Loglass Designer
Avatar for 株式会社ログラス loglass2019
1
7k
Crisp Code inc.｜ブランドガイドライン - Brand guidelines
Avatar for So Kotani / Crisp Code inc. CEO so_kotani
1
300
Franks Myth
Avatar for George Frank Hayford-Taylor gfht1
1
410
図じゃなく言語で描く - Common Ground for Design AI Operations.
Avatar for Kazuki Ikeda kazukiikeda
1
670
From the Visible Crossroads: Turning Outputs into Outcomes
Avatar for takai_kanako takaikanako
2
1.1k
AIエージェントが対話的なUIを返す！MCP−UIで変わるユーザ体験
Avatar for daitasu daitasu
1
140
アクセシビリティ推進を続けられるようにするヒント - Accessibility Conference CHIBA 2025
Avatar for uto usui uto
0
180

Featured

See All Featured
Getting science done with accelerated Python computing platforms
Avatar for Jacob Tomlinson jacobtomlinson
2
120
Data-driven link building: lessons from a $708K investment (BrightonSEO talk)
Avatar for Szymon szymonslowik
1
910
Darren the Foodie - Storyboard
Avatar for Kevinho.art khoart
PRO
2
2.4k
世界の人気アプリ100個を分析して見えたペイウォール設計の心得
Avatar for Akihiro Kokubo akihiro_kokubo
PRO
66
37k
Building Adaptive Systems
Avatar for Chris Keathley keathley
44
2.9k
Templates, Plugins, & Blocks: Oh My! Creating the theme that thinks of everything
Avatar for Michelle Schulp Hunt marktimemedia
31
2.7k
Taking LLMs out of the black box: A practical guide to human-in-the-loop distillation
Avatar for Ines Montani inesmontani
PRO
3
2k
SEOcharity - Dark patterns in SEO and UX: How to avoid them and build a more ethical web
Avatar for Sara Fernández Carmona sarafernandez
0
120
Sharpening the Axe: The Primacy of Toolmaking
Avatar for Bryan Cantrill bcantrill
46
2.7k
What Being in a Rock Band Can Teach Us About Real World SEO
Avatar for Ade Holder 427marketing
0
170
The Invisible Side of Design
Avatar for Vitaly Friedman smashingmag
302
51k
A Modern Web Designer's Workflow
Avatar for Chris Coyier chriscoyier
698
190k

Transcript

  1. Happy Clients by Brian Warren @mrwarren

  2. Introductions

  3. Hi.

  4. None
  5. None

  6. @JENNLUKAS APPROVED

  7. Designer Friendly

  8. Developer Friendly

  9. Client Friendly?

  10. Mindfulness

  11. Features v. Process

  12. Example: Locations

  13. None
  14. None
  15. None

  16. Point is: Talk to your clients.

  17. Start your documentation now. Mindfulness:

  18. •Project done: Documentation done •Team Communication •Wards off bad decisions

  19. Ask yourself: How will I tell the next person how

    to use this? “
  20. None
  21. None
  22. None

  23. If it’s hard to explain, you might have a problem.

  24. Don’t be afraid to let your clients learn a bit

    of code. SERIOUSLY.

  25. Have I mentioned you should talk to your clients?

  26. Let’s talk about custom fields

  27. No, no, no.

  28. Get in the habit of writing good field instructions.

  29. Take the time to customize layouts.

  30. You’ve got your client’s back, right?

  31. Wrap Up • Mindfulness • Talk to your clients •

    Write Documentation • Keep it simple, keep it flexible

  32. Thanks! by Brian Warren @mrwarren