Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Happy Clients

Avatar for Brian Warren Brian Warren
October 21, 2011
Design
98
6.8k

Happy Clients

About making client-friendly CMS experiences. Presented at EECI2011.

Avatar for Brian Warren

Brian Warren

October 21, 2011
Tweet

More Decks by Brian Warren

See All by Brian Warren
Happy Cog @ AIGA Central PA
Avatar for Brian Warren brianwarren
19
880

Other Decks in Design

See All in Design
Shaolin_Showdown
Avatar for Sol Metts solmetts
0
290
CREATIVE CLASS受講課題｜無印良品を題材としたブランド再構築について
Avatar for satoshi kobayashi happy_ferret153
0
620
AIスライドデザインを生成する仕組みを社内共有する
Avatar for 太田賢一 kenichiota0711
5
4.3k
第18回サイゼミ
Avatar for LW lw
1
3.3k
ドルちゃん
Avatar for ドルちゃん design_dolphins
0
550
チームで事業価値を生み出す、プロアクティブなデザイナーになるための道のり/ Designship2025_Naya
Avatar for 株式会社ルート root_recruit
0
380
AI情報に溺れながら、それでも頑張って泳ぐための思考法
Avatar for Iori67 yoriss67
0
130
maki setoguchi
Avatar for Maki / Web Designer maki_setoguchi
0
670
アクセシビリティ推進を続けられるようにするヒント - Accessibility Conference CHIBA 2025
Avatar for uto usui uto
0
180
「稼ぐ」だけでなく 「還す」ためのデザイン / Designship2025
Avatar for インクルーシブデザインスタジオCULUMU culumu
1
580
Storyboard Assignment: Storyboard from Comic Strip
Avatar for Mandalyn Teo lynteo
3
190
Goodpatch Tour💙 / We are hiring!
Avatar for Goodpatch Inc. goodpatch
31
1M

Featured

See All Featured
Being A Developer After 40
Avatar for Adrian Kosmaczewski akosma
91
590k
Reflections from 52 weeks, 52 projects
Avatar for Jefferson Lam jeffersonlam
356
21k
How to Create Impact in a Changing Tech Landscape [PerfNow 2023]
Avatar for Tammy Everts tammyeverts
55
3.3k
[Rails World 2023 - Day 1 Closing Keynote] - The Magic of Rails
Avatar for Eileen M. Uchitelle eileencodes
38
2.7k
I Don’t Have Time: Getting Over the Fear to Launch Your Podcast
Avatar for Joe Casabona jcasabona
34
2.6k
We Analyzed 250 Million AI Search Results: Here's What I Found
Avatar for Josh Blyskal joshbly
1
750
Mozcon NYC 2025: Stop Losing SEO Traffic
Avatar for Sam Torres samtorres
0
150
RailsConf 2023
Avatar for Aaron Patterson tenderlove
30
1.3k
Designing Dashboards & Data Visualisations in Web Apps
Avatar for Des Traynor destraynor
231
54k
What Being in a Rock Band Can Teach Us About Real World SEO
Avatar for Ade Holder 427marketing
0
180
StorybookのUI Testing Handbookを読んだ
Avatar for Shingo Yamazaki zakiyama
31
6.6k
AI Search:
Where Are We & What Can We Do About It?
Avatar for Aleyda Solis aleyda
0
7k

Transcript

  1. Happy Clients by Brian Warren @mrwarren

  2. Introductions

  3. Hi.

  4. None
  5. None

  6. @JENNLUKAS APPROVED

  7. Designer Friendly

  8. Developer Friendly

  9. Client Friendly?

  10. Mindfulness

  11. Features v. Process

  12. Example: Locations

  13. None
  14. None
  15. None

  16. Point is: Talk to your clients.

  17. Start your documentation now. Mindfulness:

  18. •Project done: Documentation done •Team Communication •Wards off bad decisions

  19. Ask yourself: How will I tell the next person how

    to use this? “
  20. None
  21. None
  22. None

  23. If it’s hard to explain, you might have a problem.

  24. Don’t be afraid to let your clients learn a bit

    of code. SERIOUSLY.

  25. Have I mentioned you should talk to your clients?

  26. Let’s talk about custom fields

  27. No, no, no.

  28. Get in the habit of writing good field instructions.

  29. Take the time to customize layouts.

  30. You’ve got your client’s back, right?

  31. Wrap Up • Mindfulness • Talk to your clients •

    Write Documentation • Keep it simple, keep it flexible

  32. Thanks! by Brian Warren @mrwarren